Business processing – reliable and efficient
About Delivery Center
Thank you for your interest in the Delivery Center. We are the umbrella organisation of Commerzbank's internal service companies that provide business processing inside and outside Germany. Our aim is as simple as it is challenging: Business processing – reliable and efficient.
We pursue a growth strategy that is based on our clients' satisfaction. We believe that client satisfaction is not the product of chance, but the result of operational excellence, digital standards and agile organisation.
The Delivery Center comprises a service group of seven ComTS companies, a steering unit in Germany and CERI International in Poland.
All companies have a critical mass and form a group that allows for cross-the-board management of all sourcing activities.
Our core service consists of reliable and continually optimised process implementation in a wide range of service groups. Additionally, we offer support and advice for all preceding processes (such as the sourcing process) and thus guarantee structured, risk-optimised implementation.
We have practically 20 years of experience in sourcing and executing back-office processes, covering a wide range of topics to differing extents. They are structured into ten service groups. If you wish further information on each service group, click on the download symbol to access the corresponding detailed profile.
OUR STAFF (VIDEO)
Get an initial impression of our organisation. The films "Delivery Center – more than you think!" and "Delivery Center – next step" were produced for and by our employees in connection with the establishment of the service group.
"Delivery Center – more than you think"
"Delivery Center – next step"